Dispute Resolution Letter Writer

# Dispute Resolution Letter Writer

Draft professional dispute letters with proper tone, legal references, and escalation paths for billing, warranty, landlord, or service issues.

## When to Use

- "Write a dispute letter for a billing error"
- "Draft a letter to my landlord about repairs"
- "Help me contest a charge on my credit card"

## Requirements

- **Brave Search MCP** for consumer rights research

## Workflow

### Step 1 — Dispute Details

- **Type** (billing error, warranty claim, landlord repair, service complaint, insurance denial)
- **Company/person** the letter is addressed to
- **What happened** (chronological facts)
- **What you want** (refund, repair, apology, policy change)
- **Evidence** (receipts, photos, correspondence, dates)
- **Previous attempts** to resolve

### Step 2 — Research Rights

```
brave_web_search: "{DISPUTE_TYPE} consumer rights {STATE} {YEAR}"
brave_web_search: "how to dispute {TYPE} letter template formal"
brave_web_search: "{COMPANY} complaint escalation process"
brave_web_search: "{DISPUTE_TYPE} regulatory body complaint {STATE}"
```

Identify:
- Applicable consumer protection laws
- Regulatory body for complaints (BBB, FTC, state AG, etc.)
- Company's formal dispute process

### Step 3 — Draft Letter

```markdown
{YOUR_NAME}
{YOUR_ADDRESS}
{YOUR_EMAIL}
{DATE}

{RECIPIENT_NAME / DEPARTMENT}
{COMPANY_NAME}
{COMPANY_ADDRESS}

Re: {DISPUTE_TYPE} — Account #{ACCOUNT} / Order #{ORDER}

Dear {RECIPIENT},

**Paragraph 1 — State the problem clearly**
I am writing to formally dispute {specific issue}. On {DATE}, {what happened — factual, chronological}.

**Paragraph 2 — Evidence and previous attempts**
I have documentation including {list evidence}. I have previously attempted to resolve this on {DATE(s)} by {phone/email/chat} with {person/department}, reference #{CASE_NUMBER}.

**Paragraph 3 — Legal basis (if applicable)**
Under {applicable law/regulation/warranty terms}, {state your right}. {Cite specific section if found in research}.

**Paragraph 4 — What you want and deadline**
I request {specific remedy — e.g., full refund of ${X}, completion of repairs by {DATE}, correction of account}. Please respond within {14/30} business days.

**Paragraph 5 — Escalation notice**
If this matter is not resolved by {DATE}, I will {file a complaint with {regulatory body} / pursue the matter through {small claims court / mediation} / contact {state attorney general's office}}.

Sincerely,
{YOUR_NAME}

Enclosures:
- {Evidence list}

cc: {BBB / State AG / regulatory body — if appropriate}
```

### Step 4 — Provide Escalation Path

```markdown
## Escalation Path
1. ✉️ Send this letter (certified mail with return receipt recommended)
2. ⏰ Wait {14-30} days for response
3. 📞 If no response: Call and reference the letter, ask for supervisor
4. 📋 File complaint with:
   - {Regulatory body}: {URL}
   - Better Business Bureau: bbb.org
   - {State} Attorney General Consumer Protection: {URL}
5. ⚖️ Last resort: Small claims court (up to ${LIMIT} in {STATE})
```

### Step 5 — Save Letter

```bash
mkdir -p outputs/legal
cat > "outputs/legal/dispute-{COMPANY_SLUG}-{DATE}.md" << 'EOF'
{LETTER}
EOF
```

## Important Rules

- Keep tone firm but professional — never threatening or emotional
- All facts must come from the user — never fabricate details
- Research applicable laws via Brave Search — cite correctly
- Include a clear, specific remedy request with a deadline
- Recommend certified mail for paper trail
- Disclaimer: this is not legal advice

## Example Prompts

- "Write a dispute letter for a $200 billing error on my phone bill"
- "Draft a letter to my landlord demanding they fix the broken heating"
- "Help me contest an insurance claim denial"